1. We respect your privacy

1.1. Infuse Technology respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors, in adherence with the Privacy Act 1988 (Cth).

1.2. This policy sets out how we collect and treat your personal information.

1.3. "Personal information" is information we hold which is identifiable as being about you and includes “Personally identifiable information”.

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2. Collection of personal information

2.1. Infuse Technology will, from time to time, receive and store personal information you enter onto our website, provided to us directly, or given to us in other forms and manners.

2.2. You may provide basic information such as your name, phone number, address, and email address. We may also collect additional information at other times including but not limited to when you provide; feedback, information about your personal or business affairs, change requests to your content or contact/email preferences, as part of an employment application or tender to provide services to us, in response to surveys and/or promotions, in support of financial or credit processes, or in communication with our customer support team.

2.3. Additionally, we may also collect any other information you provide while interacting with us permissible under Australian law.

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3. How we collect your personal information

3.1. Infuse Technology collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website or social media channels, and when we provide our services to you. We may also receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

4.1. Infuse Technology may use personal information collected from you to provide you with information, updates and our services including but not limited to making you aware of new and additional products and services and opportunities available to you, to improve our products and services and better understand your needs, or to support a subsidiary or related business or company.

4.2. Infuse Technology may contact you by a variety of measures including, but not limited to telephone, email, SMS, social media, or by mail.

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5. Disclosure of your personal information

5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers (including to third-party platforms forming part of our digital systems) or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

5.2. We may also from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Infuse Technology, www.infusetechnology.com.au, its customers or third parties.

6. Security of your personal information

6.1. Infuse Technology is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place what we deem are reasonable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

6.2. Notwithstanding, although we take measures to safeguard against unauthorised disclosures of information, we cannot guarantee the security of any information that you transmit to us or receive from us, and any transmission and exchange of information is carried out at your own risk. This includes any use of third-party services or software platforms by us to improve our services or to support us to manage our website, social channels and other digital systems, whereupon we wholly rely on those third-parties to provide compliant and appropriate security measures according to their policies and terms of service and to Australian privacy laws and we fully release ourselves to the extent permissible at law for the actions or inactions of these third-parties.

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7. Access to your personal information

7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information.

7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out by Australian law including in any provisions contained within the Privacy Act 1988 (Cth).

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8. Complaints about privacy

8.1. If you have any complaints about our privacy practices, please contact us in writing. We take all legitimate complaints seriously and will respond shortly after receiving written notice of your complaint.

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9. Changes to Privacy Policy

9.1. Please be aware that we in our sole discretion reserve the right to change this Privacy Policy in the future and any modifications will be effective immediately upon our posting of the modifications on our website or through any other channels. Please check back from time to time to review our Privacy Policy.

10. Website

10.1. When you visit our website

When you come to our website (www.infusetechnology.com.au) we may use internal and third-party tools to collect certain information such as: browser and device type, operating system, and the website visited, or search conducted immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site.

10.2. Cookies

We may from time to time use cookies on our website to analyse website traffic and to help us provide a better website visitor experience. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. In addition, cookies may be used to serve personalised content to website visitors or relevant ads through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.

We capture four types of cookies:

• Strictly Necessary Cookies: These are essential for our website to function and cannot be switched off. We only use these in response to actions made by you, which amounts to a request for services.
• Performance and Analytics Cookies: These allow us to count visits and traffic sources to our website, for example. We use this data to measure and improve the performance of our website and to improve your experience.
• Functionality Cookies: This type of cookie is used to recognise who you are, what you like and how we can personalise your website experience to your liking.
• Targeting or Advertising Cookies: This type of cookie records your visit, the pages you have visited, and the links you have followed. This means that should we have a future product or service that you might be interested in, there is a chance you’ll see some of our advertising and communication efforts as you surf the web.

You can adjust your browser settings to control which cookies can be stored on your device. Please be aware that disabling cookies might prevent some parts of our website from working correctly. For more information on how to modify these settings, please refer to your browser's support website. For other browsers, please consult with your browser manufacturer.
10.3. Third party sites

Our site may from time to time have links to other websites, apps or social media channels not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Infuse Technology is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

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